Victory Cloud Solutions Support


Web Portal Overview

The Web Portal is a web-browser-based application that allows you to manage your calls from your PC through an easy-to-use web browser interface. You can use point-and-click capabilities to make calls on your desktop IP phone, look at call logs, click-to-dial from call logs or personal and corporate directories, listen to and manage your voice mail, create ad hoc or scheduled conference calls, and configure your phone's features. More »

Call Control

The Web Portal features two call control applications that provide information about the line on your phone and calls in progress and provides basic call control functionality. More »

Using The Web Portal For Call Management

The Web Portal provides several tools for managing your calls. More »

Using The Web Portal Directories

The Web Portal Directory tab provides two directories for your use - Corporate and Personal. The corporate directory provides a listing for everyone in your company while the personal directory is where you keep all your personally important telephone numbers. More »

Using Web Portal Meet-Me Conferencing

The Meet-Me Conference feature provides the ability to create scheduled conferences that multiple callers can dial into. Anyone can participate in a Meet-Me conference, but to schedule a Meet-Me Conference, your administrator must allow you access to the scheduling function. If you have been granted Moderator permissions, you will see a Meet-Me tab and a Dial Out tab under the Conferencing tab. More »

Using the Web Portal to Manage Voice Mail

Web Portal offers several tools that allow you to access and manage your voice mail. More »

Using the Web Portal Options

The Web Portal Options menu provides functions for the Web Portal application as well as provides some configuration functions for your IP phone. More »

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